Solutions > Digital Innovation > Integrated Omni-Channel
Digital
Innovation
Our Digital Innovation Team is in permanent digital transformation by developing disruptive and revolutionary solutions.
![](https://dasaargentina.com/wp-content/uploads/2022/09/Fondo-solucion_Innovacion-Digital_celu-1024x882.jpg)
Solutions > Digital Innovation > Integrated Omni-Channel
Digital
Innovation
Our Digital Innovation Team is in permanent digital transformation by developing disruptive and revolutionary solutions.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Omnicanalidad-integrada.png)
Integrated Omni-Channel
Ecosystem and omnichannel contact philosophy applied.
The post-pandemic world has allowed us to value virtuality and digital. Today any Contact Center applies social networks to generate digital contacts. Dasa integrates the contact with people. A Customer Care Representative can start an inBound contact via WhatsApp, then moves to a phone contact or an e-mail exchange and concludes with a confirmation by WhatsApp. The global contact by the same operator, embodied in the same platform; the solution of the future.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Robotizacion.png)
Robotization
We use the most varied and modern RPA tools for internal processes and those requested by our clients, allowing efficiency, speed and accuracy.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Plataformas-digitales.png)
Digital Platforms
We provide our clients with a wide range of digital channels including devices created by us within the framework of a Lean Six Sigma model.
![](https://dasaargentina.com/wp-content/uploads/2022/07/IVR-interactivo.png)
Interactive IVR
IVR models that combine variants with different digital channels allowing a dynamic and intuitive contact.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Potenciador-digital-hiperpersonalizado.png)
Hyper-Personalized Digital Enhancer
Simultaneous multi-contact management enhances results.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Chatbot-hiperpersonalizado.png)
Hyper-personalized Chatbot
Bot with precise configurations that generate a complete, intuitive and self-sufficient solution.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Autogestion-hiperpersonalizada.png)
Self-Management Payment
We count on a renewed, intuitive, and hyper-personalized self-management solution for users.
![](https://dasaargentina.com/wp-content/uploads/2022/07/Centro-de-calidad-inteligente.png)
Smart Quality Center
Tools with RPA and AI process quality controls that result in high certifiable ratios.